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TEXAS COMPLAINT DISCLOSURE | Figure: 7TAC §81.200(c)
Consumers wishing to file a complaint against a company or a residential mortgage loan originator should complete and send a complaint form to the Texas Department of Savings and Mortgage Lending, 2601 N Lamar, Suite 201, Austin, TX 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. A toll-free consumer hotline is available at 1-877-276-5550. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed residential mortgage loan originators. A written application for reimbursement from the recovery fund must be filed with and investigated by the department prior to the payment of a claim. For more information about the recovery fund, please consult the department’s website at www.sml.texas.gov.

California (01700283), Colorado (100526331), Florida (LO108359), Georgia (1522130), Idaho (MLO-2081522130), Minnesota (MN-MLO-1522130), South Carolina, Tennessee (130838), Texas, Virginia (MLO-36423VA)